OEC Blog

Certification through the OEC Collision Performance Network (CPN) helps Imperial Autobody enhance repair quality, streamline operations, and attract more customers.

Like New Automotive has built its reputation on quality repairs since 1977. Here’s how joining the OEC Collision Performance Network (CPN) helped the shop improve efficiency, strengthen insurer relationships, and earn customer trust.

OEM-required materials are being used in the bay every day and never making it onto the estimate. In a market where claim counts are down and every job has to count, that’s revenue shops can’t afford to leave behind. Learn how RepairLogic’s new Materials feature surfaces material requirements before scope is finalized so nothing gets missed.

Misconceptions about OEM certification are everywhere and they’re holding collision shops back. From equipment requirements to ROI, these myths can make certification seem more complicated or costly than it really is. Here’s the reality behind five of the most common certification myths and what they actually mean for your shop’s growth, efficiency, and long-term success.

Even when the repair work is done right, missing documentation can lead to denied supplements and lost revenue. As vehicle complexity increases, shops need a better way to capture OEM procedures, calibrations, and parts from the start. Here’s why documentation matters more than ever.

As OEM procedures continue to grow and evolve, repair planning is becoming more complex and more visible across the repair process. Here’s what’s changing and what it means for shops today.

Insights into how one shop leverages CollisionLink & TraxCollision for a seamless collision parts procurement experience.

Only 12% of required seat weight sensor calibrations are being added to estimates. Learn why these missed operations create serious safety risks and how proper repair planning protects both your customers and your bottom line.

See how OEM certification helped Steed’s Collision Center increase revenue, grow market share, and improve operations in a changing market.

Before you send a vehicle out the door, make sure you are not sending revenue with it. Use this final checklist to catch overlooked operations, document properly, and protect your profitability.

Even experienced repairers can overlook required calibrations. Read these expert insights to see why it happens and how leading shops are reducing risk.

See what the latest RepairLogic data reveals about supplements, rework, documentation, and why complete repair planning is becoming the foundation for safer, more defensible repairs.

If one thing in the automotive parts & repair industry is constant, it’s change. That means strategies and solutions that worked in the past may not be as effective in today’s environment. Even if you’re working in or running a parts department that operates efficiently, you probably know there are still opportunities to improve operations and processes.

From supply chain disruptions to inflation, learn how mechanical shops can stay resilient and profitable amid ongoing economic uncertainty.

Strong repair performance starts with strong financial visibility. Learn how a structured financial health check can help your shop identify missed revenue opportunities and tighten operations.

Modern vehicles demand precision. This article outlines five essential practices every collision shop should follow, from EV and ADAS preparedness to vehicle measuring, preservation, estimate accuracy, and quality control.

Tanya Sweetland, OEC’s Senior Vice President of Collision, on the state of the collision industry and how to support an evolving market.

The value of marketing campaigns for wholesale parts dealers.

In this recap of OEC’s recent webinar, shop leaders share real-world insights on how certification improves repair quality, builds customer trust, strengthens dealer partnerships, and drives profitability, even in today’s challenging market.

Discover practical strategies to help your collision repair shop stand out, earn customer trust, and build long-term credibility both online and in your local community.

With decades of experience in collision repair, OEC quality coach Marty Roberts brings a wealth of industry knowledge into his role helping shops refine their processes, improve efficiency, and increase profitability.

How a shift in mindset, inclusive hiring, and culture change can bring new talent to collision repair.

Expectations for your collision repair facility are high, so be certain you’re using the right tools to keep pace with demand while growing your business.

OEC mechanical repair industry expert Stephany Love shares her perspective on how current market trends, inflation, and customer behaviors influence mechanical repair shops.

The OEC Electric Vehicle Handling Qualified (EVHQ) training program is designed to provide technicians and shop owners with the specialized knowledge and skills needed to work on EVs safely and effectively.

The car parc is continuously changing and becoming more complex, requiring additional labor input, research, and planning.

A VIN is like a fingerprint for a car – it’ s the DNA, that unique 17-character code that tells you everything you need to know about a specific vehicle – not just year-make-model.

How dealerships leverage sales data to understand their customers & parts business, access trends, and uncover growth opportunities.

You didn’t hire your parts team to navigate software. You hired them to manage part orders and to grow the business.

When your dealership is equipped to handle parts transactions quickly, you make the process easier for shops and your team.

Parts platforms supported by OEM data help shops and dealers drive accuracy, efficiency, and safety into the parts procurement process.

Why keeping your parts department top of mind with customers is the key to your bottom line.

Find the right tools to help your team get more out of your collision shop’s resources.

There’s an endless list of tips and tools you can use to maximize customer awareness & grow your business.

Online parts selling tools, when properly set up and utilized, can perform like a counter person that only costs about $3/hr, but…

Mixing new opportunities with proven methods is a great way to help your parts department continue to be a consistent source of revenue.

Find balance in your parts business and grow revenue, enhance customer relationships, and improve performance.

Here’s what you need to know about getting started with online parts sales and how to be successful.

Managing the parts inventory is no small task, but there are tools – and a few tips – that can make every parts manager’s life a bit easier.

Strategically organized customer data provides a guideline for how to better serve your customers.

Online parts ordering offers benefits for the dealership and the buyer, meaning it’s time to put down the phone and start selling online.